The hotel decor was beautiful and clean. The staff were so friendly and very professional. The hotel was also in a prime location and very handy to all the bars and restaurants. The bed was amazing and very very comfortable. The hotel room was lovely with really nice facilities like a kettle and tea and coffee. The bathroom had soaps and shower gels. Excellent stay and would highly recommend this hotel. A special shout out to the bar staff and Barry who allowed us to have our drinks without rushing us out the door and even offered us another drink before shutting the bar for the night considering it was well past shutting time. We had a great stay and definitely would return and recommend it to family and friends.
Caroline
2025年4月
Extremely comfy bed and great breakfast. Location superb - right next to the station. Conference set up was great - they happily made changes we requested and were very efficient.
Susan
2025年3月
The location is perfect if you are taking the train. You walk out the front of the station and hotel entrance is about 100 feet in front of you! It’s a short 10 minute walk to the city center where the tourist info is located. Good, full English breakfast! Also they have this wonderful deal where if you choose not to have your room serviced on a daily basis, they give you a voucher for a free drink in their bar! Also, there are many restaurants/takeaways within a 5-10 minute walk.
Timothy
2024年5月
The staff, particularly on reception were really warm and helpful, and just made me feel very welcome. There was plenty of choice for breakfast. The lift to the bedrooms was fast and efficient. The sofa in the room made it more homely. Desk with spotlight on useful as I had to work. Plenty of tea, coffee and biscuits left in room. About 30 paces from the train station which was perfect for me. Heated towel rail with obvious switch to turn it on and off. Bedroom was warm.
Rebecca
2025年1月
The location of this budget hotel couldn't be any better for access to Carlisle town centre when arriving by train- or by car, as the hotel has a small car park for residents use at a fair overnight rate. The hotel is a refurbished older property and is not without some well used some charm. Breakfast was great, staff were helpful and to the point. I was very happy with my stay at the price paid. For those visiting the racecourse the taxi rank is just outside the hotel and £9 each way.
Edward
2025年3月
For an old establishment, the whole building had an air of freshness and cleanliness to it. When asked, the staff did say it had had a paint makeover which did work. The room was fine and the bed very comfy. Although it was a cold weekend, the room temperature was nice. The bathroom was a bit dated but the shower worked well and the place was clean. Staff were friendly and helpful and we were told we had left something in the room on a few minutes after we had left so hadn’t travelled too far to enable us to return. The idea of a drink in lieu of laundry change was a novel idea which we enjoyed.
Paul
2025年1月
The location is great long train journey so brilliant that the hotel is next door very close to restaurants in town as no evening meal at hotel.Staff at reception were very helpful nothing was to much trouble. Cleanliness could not be faulted.
Martyn
2024年11月
We arrived early and expected to leave our cases but our rooms were ready and we got the keys right away. All the staff were polite and friendly especially Nathan. We attended the Christmas party night which was really well organised and turned out a great night. We travelled down by train and the hotel could not be in a better location.
Ben
2025年1月
The hotel had a modern rustic feel about it, both olde worlde and current. Lovely building and well-appointed interior. Fridge in the bedroom, spacious bathroom en-suite and a comfortable bed. The bar was well stocked for those who like a range of drinks to choose from, small but not too small and ideal for a tête à tête with friends. Breakfast was very good. Cooked or Continental, or both with fantastic coffee in a spacious, light room on the south side of the hotel’s ground floor. Staff service was always efficient and timely.
Nicholas
2024年11月
Located right next to the train station so perfect for our needs Very good breakfast and staff were very helpful and friendly
Eileen
2025年1月